Help

Ordering Process: To place an order on our website, simply browse our selection of jewelry and add the items you want to your shopping cart. When you're ready to check out, enter any applicable discount codes, and complete the checkout process. You'll receive an email confirmation when your order is received.

Shipping Information: We offer free standard shipping on all orders world wide, and we also offer expedited shipping options for an additional fee. Most orders will arrive within 10-12 business days, but shipping times may vary depending on your location and the items you've ordered.

Returns and Exchanges: If you're not satisfied with your purchase for any reason, we offer hassle-free returns and exchanges within 30 days of purchase. To initiate a return or exchange, simply contact our customer service team, and we'll guide you through the process.

Sizing and Fit: We offer sizing charts and guides for all of our jewelry products to ensure that you get the perfect fit. If you're unsure about sizing, don't hesitate to contact our customer service team for assistance.

Jewelry Care: To keep your jewelry looking its best, we recommend cleaning it regularly with a soft cloth and storing it in a dry, safe place when not in use. Avoid exposing your jewelry to water, harsh chemicals, or extreme temperatures.

Payment Options: We accept all major credit cards, as well as PayPal and other online payment methods. All payments are processed securely through our website.

Privacy and Security: We take the privacy and security of our customers seriously. We use industry-standard encryption technology to protect your personal information, and we never share your data with third parties.

Contact Information: If you have any questions or concerns about our products or services, please don't hesitate to contact our customer service team. You can reach us via email at info@bortwide.com or by phone at +91-6353868059. We're always happy to help!